#agency-operations
3 posts
-
The three clauses that actually carry the culture
Most employment contracts are read once and forgotten. Three or four clauses in a Swedish agency contract are the operating culture in disguise. Here's what we wrote into ours, what we deliberately left out, and what the hire across the desk actually noticed.
-
The deal we walked away from
When the board declined a client deal that looked lucrative on paper, I learned that the ability to say no is the most expensive capability a growing agency can build.
-
Self-taught nerds: the hiring line that stuck
A journalist asked me how we hired. The line I added in my own handwriting was the one I keep coming back to four months later — and it costs more than it looks.